XDocs DITA CCMS for Manufacturing joins up the content creation workflow for companies making complex machines.
Manufacturing companies invest heavily in technology – they use hi-tech CAD (Computer Aided Design) systems. Together with 3D modelling, fluid dynamic and a host of other cutting-edge systems, such as ERP and PLM. The output demands are also diverse; installation, maintenance and user manuals, or IETM (Interactive Electronic Technical Manuals).
The disconnect between technical documentation and parts databases impacts the efficiency of author teams. In addition, content is often created and updated through systems and processes entirely separated from parts databases. When manual entry of parts information is required, the outcome is inconsistency, errors, and update issues.