At Bluestream we believe that a Component Content Management System is the foundation for a comprehensive document/content strategy. But to create a true enterprise solution that foundation needs to be extensible.
It must connect all relevant data sources, harness all the expertise within your organization and ensure the knowledge of SMEs is captured and curated for reuse not lost. It should allow you to move important information into a robust and reliable system and deliver relevant content to any device/platform in any language.
XDocs CCMS does this and much more:
Connect all relevant data sources
Whilst we would like to store everything in one place, the reality is that this is not always possible, however the data stored in other systems can be of great benefit to the technical author. XDocs CCMS is supported by comprehensive RESTful APIs that enable it to connect to any number of 3rd party back-office applications. Recent integrations have been with Salesforce as well as ERP and PLM systems.
Harness all the expertise within your organization and ensure the knowledge of SMEs is captured and curated for reuse not lost
The expertise on your products or services resides in the heads of your Subject Matter Experts, this intellectual property is vital if your documentation and content shared with your future and current customers is to be of the highest standard. But it is equally important not to disrupt your SMEs primary tasks. XDocs CCMS offers both desktop and browser-based solutions for involving your SMEs in the content creation lifecycle, providing tools that require no training to pick-up yet help create valuable DITA XML content.
Move important information into a robust and reliable system
Unlike our competitors XDocs CCMS runs on a MySQL database, this decision was made several years ago in order to increase the flexibility of the system and remove the added cost of maintaining an XML database. Another advantage is that XDocs CCMS can store, curate and manage non-XML content allowing you to store more of your important content.
Deliver relevant content to any device/platform
Providing instant access to relevant content is essential to improving the content consumer experience. Minimizing the need to search by displaying the most relevant content based on the user’s role, products, location etc. is possible via the Dynamic Publishing Platform.