XDocs CCMS will meet all your content challenges head-on. However, you need a process in order for your content to meet your business objectives. Bluestream has deployed over 100 solutions worldwide. As a result we have developed a proven methodology to maximize the success of your DITA project.

Bluestream solutions can help you reach your goals, grow, and innovate.

solution stages for successful deployment
the stages required for a successful DITA CCMS deployment

Each stage in the Bluestream process is vital for a success, consequently each has clearly identified objectives and deliverables.

Goals

We work with you to understand your goals and your pain points. We then map the results to project objectives. Working together, we define and outline the steps. We look at the process, the deliverables, and the measurements for success. Consequently all parties know how the organization will benefit in real terms and agree on a detailed project plan.

Content Strategy

Content strategy is the cornerstone of the solution. In developing the content strategy, we keep the objectives in sight while reviewing the interactions people have with your content. This includes people both inside and outside of the organization. We take care to meet the needs of all stakeholders, designing specific strategies to manage your content and processes. Guiding principles include using industry standards, best practices, and simplifying content and processes as much as possible. We agree processes for creating, reviewing, managing, publishing, distributing, and translating your content.

We develop the content strategy together with your key players according to the project plan. Everything is documented, because content strategy will evolve over time. We also document related configurations, and governance plans.

Information Architecture

Enabling computer-based procesing of labor-intensive activities such as page layout and composition is a key advantage of XML. The content must be precisely and consistently structured to achieve this. It also needs appropriate attributes and metadata for managing, filtering, and publishing the content.

Working with your key players, we keep the objectives in sight while reviewing the interactions people have with your content. Custom architecture is developed to meet your objectives. Industry standards, best practices, and simplicity are employed to enable the content to undergo the computer-based processing. This needs to meet the project plan and allow for other processing in the future. In this phase, the information architecture is specified, mapped to content strategy, and approved according to the project plan.

System Configuration

Bluestream configures the system according to the approved content strategy and information architecture. We focus on building an end-to-end solution. Configurations also, include folder hierarchy, projects, branches, authoring templates, workflow and review setup. Localization, publishing outputs (including content filters), and content delivery to your customers will also be configured.

Training

To ensure your success, Bluestream delivers comprehensive, customized training based on your needs.

Ongoing Support and Maintenance

Once your solution is live, Bluestream provides ongoing support for both your software and your solution implementation. Support will continue throughout its life cycle, ensuring that you realize long term success and return on investment.

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