The creation of technical documentation relies on dedicated authors alongside input from Subject Matter Experts (SMEs) and other casual contributors. As a result, XDocs provides unprecedented support for all these types of users.
For the Technical Publications Team who need to create DITA XML content; XDocs has market leading integration with the leading XML Editors such as Oxygen. Users can launch the Editor from within XDocs when checking out content. Or launch files from the CCMS from within the Editor via a special XDocs menu.
XDocs’ Branch and Merge capability enhances the tasks of the authoring team. This supports unlimited numbers of versions of documents with shared content. In addition the extended metadata functionality greatly eases the finding and management of related content. The ability for instant comparisons of changes between versions and market leading ‘link management’ also benefit the team.
Content from other systems
Information the Tech Pubs Team needs is often stored in other places such as PLM and ERP systems. XDocs’ comprehensive set of APIs enables Bluestream to build integrations with these and other systems. The Machine Industry (MI) module addresses ERP & PLM systems and there is no limit to the possibilities.
DITA authoring is the role of the tech writers. Casual contributors, SMEs and others involved in the creation of technical documentation via review and approval of content want simplicity. They don’t want to have to learn the authoring applications used by the Technical Publication Team; besides this can mean licensing issues. Bluestream have a browser-based web application – WEX, which provides a Wiki like user experience and requires no training to use.
WEX is a web-based app in the XDocs CCMS that enables review and contribution of DITA content in the web. The premise behind the app’s development was simple – no training or installation required. The target audience for this app is anyone who needs to be part of the content development lifecycle.
WEX tightly integrates with the Oxygen Web Editor. It can also easily support any other DITA web-based XML editor (such as Fonto XML, XEditor, etc.). WEX is role and workflow aware; as a result, the user is restricted to adding review mark up to a particular set of topics. Also, the user may be permitted to create a new topic and upload new images to the repository. This allows for greater control during the creation of technical content within a particular workflow. Also, it does not restrict users from contributing meaningful content when great ideas arise outside of workflow. Furthermore, the WEX authoring experience is completely transparent with the interface resembling that of MS Word or a Wiki.