XDocs is a feature-rich, enterprise DITA Component Content Management System (CCMS) from Bluestream. With agility, XDocs takes you through one content life cycle and into the next.
As one of the most flexible and wide-ranging component content management systems on the market XDocs CCMS offers unrivalled management capabilities. Bluestream’s design philosophy has always been to provide as much flexibility as possible whilst minimising the customer reliance on Bluestream or other 3rd party assistance. This is achieved by providing clear management interfaces where content, users, projects, tasks, localization and much more can be easily controlled.
At the core of XDocs is a comprehensive SQL database rather than a simple ‘XML database’, this enables all content assets to be stored and curated within a single system improving overall performance whilst minimising costs.
Technical content come from three areas; it is created (and curated) by Technical Authors, it can be created by casual SME (Subject Matter Expert) contributors and it can come from 3rd party applications such as PLM or ERP systems.
XDocs provides unrivalled support for all of these approaches, it is tightly integrated with the leading XML authoring applications such as Oxygen XML Author (see white paper), XMetaL and Adobe FrameMaker.
Casual Contributors can use WEX – Bluestream’s browser based interface to create content without the need to learn a new authoring tool or having to worry about ‘structured content’.
XDocs’ comprehensive APIs can be used to ingest information from other systems in the enterprise where data and content resides, including PLM (Product Lifecycle Management) and ERP (Enterprise Resource Planning) systems. This puts additional information instantly in the hands of the technical authors minimising the risk of errors from out of date data and reducing the time taken to produce material.
Instant access to the content you are looking for is imperative, whether you are an author looking for a content asset, a colleague looking for approved content or a customer seeking the solution to a problem via an online self-service portal. Finding content is XDocs couldn’t be easier, not only does it ship with numerous pre-configured searches, custom searches are easily created. XDocs’ unparalleled support and use of metadata further enhances this. There are also multiple ways to access data stored in XDocs. Instant access is available from within 3rd party XML authoring tools which connect directly with XDocs. Browser based searching for content via the web based CMPortal application is also available. For end user access to approved content the XDocs Dynamic Delivery Platform can be used to create self-service web portals with content coming directly from the XDocs CCMS.
Content often needs to be reviewed by SMEs before publishing, but this process is often cumbersome replying on PDF or paper mark-up, this unsatisfactory process is made worse when multiple reviewers are involved.
The solution is XDocs WEX, Bluestream’s ground breaking web application that fundamentally changes the way SMEs interact with your structured content. The design criteria behind WEX was that the interface would be so intuitive that users would need zero training. Reviewers are presented with a familiar ‘Google Docs/Wiki’ interface where they can easily approve content, suggest changes or make notes. These are fed back to the Author who can make the necessary amendments. A full audit trail is kept, and authors can instantly compare versions of a topic with all changes highlighted.
Even greater control is possible when the process is further enhanced by the XDocs workflow engine. SMEs l will take them directly to the correct Topic in WEX.
Periodic review and subsequent updating is a requirement of documentation in many industries, especially in the case of SOPs (Standard Operating Procedures).
XDocs is a DITA-based component content management system with features that make it easy for you to find the content that needs to be updated, perform the updates, pass the content through your workflows, approval and localization processes, and quickly publish the approved, updated content, so your customers have access to the latest information.
XDocs has a Localization management features that allow translation managers to easily and quickly determine the content that needs to be sent out for translation—based on the content version and target languages.
The Localization module handles to packaging and export of content bound for translation and handles the translated content coming in from the LSP, which ensures a smart relationship between your source content and target content.
XDocs also manages your localized target language content in the CMS, heals broken links, manual links, and cross links, and publishes the target content according to your content delivery model.
The Localization module helps deliver on the DITA promise of lowering translation costs by allowing you to send out only modified content for translation. This also makes for a faster translation turnaround and reduces time to market.
Bluestream has created a new Dynamic Delivery Platform that offers an agile, automated, responsive delivery of your approved source and target content directly from your source server, including video and audio. The Dynamic Delivery Platform makes content delivery and updates more efficient and effective. Your readers can search, browse, find, and share your approved knowledge assets faster and more efficiently in both HTML and PDF.
Additionally, XDocs comes with many built-in features to support publish to a large variety of output formats, publish content as of certain dates, publish to all languages, and more. XDocs publishing uses the DITA OT and currently supports all DITA 1.3 features.
XDocs has many features to support your content through endless lifecycles, for example, robust mechanisms to handle content versioning and branching, features to allow you to create powerful extended metadata to assist with finding the content you need, and more.
All XDocs modules and features are based on DITA and other open technologies, such as BPMN 2.0 and OWL 2. The XDocs CCMS is a complete content management system, right out-of-the-box, with all of the features that you need to create, manage, and deliver content; however, because it is based on open technologies, the possibilities for extension are endless.