Manufacturers are using a number of different systems; ERP, PLM, CAD etc. and more often than not they do not talk to one another. Also, the information contained within these systems is needed by Technical Publications for the creation of documentation but is hard to access. Customer specific machinery requires custom documentation based on custom BOMs (Bills of Materials). All of this information is assembled by hand/humans, which makes it difficult and time consuming to generate customer specific information.
These are just some of the reasons it is time to look for a better solution.
The XDocs Manufacturing Suite is a tightly integrated parts and service information solution that allows manufacturers to better address customer needs. A solution that links together your existing systems and provides instant access to up to date documentation and increases the sales of spare parts and consumables through a web-based interactive service delivery portal.