Training material is the entry point to customer engagement, and the emphasis on creating great training material is an important component for organizations looking for that competitive edge.
Trainers can take advantage of the content already created for the technical documents. By allowing trainers to easily capture and manipulate the common material (such as procedures), they can focus on creating the material unique to training, such as the learning objectives and exercises.
Sharing common content
With a CCMS, the trainers also save the time previously spent re-formatting technical content to their training format. There is a one-time setup process, which is scripted using the publishing engine. Then, whenever technical content is chosen in its “vanilla” format, the trainer chooses the Training output format, and the content is automatically formatted to the appropriate format.
Bluestream has been active in the E-Learning community since 2002. Initially Bluestream was involved with the SCORM reference model from ADL.net. This work culminated in a SCORM-enabled content management system.
A medical device manufacturer, with technologies that deliver audiology diagnostic solutions, was in the Research and Development stage. They were preparing to get their product to market.
As many start-ups discover, making submissions to the FDA is long, tedious, and costly. As well, the document accuracy is critical to expedite FDA acceptance. The author discovered that the expense of managing documentation in traditional publishing tools was significant, and the ability to re-use content was virtually impossible.
The company decided to adopt XDocs as a way to publish five types of documents from a single content source. By combining the single-sourced document with conditional publishing, and using the DITA open toolkit with out-of-the-box bookmap styling, the company was able to produce the entire set of manuals required for submission. In a single-author environment, the successful delivery of multiple documents from a single source provides to be an easy-to-maintain, affordable solution.