Functional Solutions
Bluestream XDocs is a good solution for a department or cross-functional area that is looking to solve a specific content problem. Bluestream XDocs enables you to create flexible documentation, build content-rich, personalized Web sites, and topic-based knowledge bases that ensure the content in your organization is accurate, relevant, easy-to-find, and tailored to meet customer needs.
Some of the ways include:
- Support for multiple authors and concurrent users
- Flexible content editor configuration for XML content
- The ability to manage attachments, such as graphics or PDFs
- Dynamic link management
- Ability to export content to multiple formats (web, PDF, or other XML formats)
- Ability to exchange content with other systems
- Support for reviewers, who can comment on, but not change, the content
- Web previews through real-time content generation
- Web-based file management
- The ability to launch non-XML files in their native applications - for example, clicking a CAD file allows you to edit the file without leaving the CCMS
- Full text-search capability
For some of the ways that customer have implemented XDocs to handle a specific need, read some of our case studies.
Taking single-sourced documentation to a new level
The Company
WorkdayThe Situation
A corporation that provides on-demand enterprise business services wanted to provide accurate, focused documentation to accompany their SaaS product suite. Their documentation needed to be delivered online, alongside their product.
The Challenge
Each of their clients has a unique set of services, so the documentation delivered to each client must reflect the flavor of the product purchased. The personalization of content is set into motion by a client’s login. Because of the complexity of the software and the accompanying documentation, the corporation wanted to do the configuration in-house.
The Solution
The corporation delivers DITA documentation online, taking advantage of the topic-based DITA content architecture to combine and generate on-the-fly documentation. By using the conditional processing ability of XDocs, each client sees a custom version of the documentation.